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Troubleshooting

My page failed to scan

Steps to check depending on exactly why the page couldn't be read.

Short answer

Your report names the exact failure reason for that page — timeout, HTTP error, network error, or invalid content. The right next step depends on which one it was.

What to do

Check the specific reason shown in your report, then follow the matching step below.

Check which one matches

  1. It timed out.

    Check that the page loads reasonably quickly in a normal, signed-out browser, then retry the scan. Learn more →

  2. It returned an HTTP error status.

    Check that the page returns a normal 200 status when you load it directly, then retry. Learn more →

  3. It was a network error.

    Confirm the page is publicly reachable -- not behind a login, firewall, VPN, or bot-protection service. Growthract's scanner can't get past those either. Learn more →

  4. It was flagged as invalid content.

    Confirm the URL points to a real HTML page, not a file download or a raw API response, then retry. Learn more →

  5. None of the above, or you're not sure which.

    Retry the scan -- transient issues often clear up on their own. If it keeps failing, get help below. Learn more →